A method for establishing voice communications among a computer user and an agent, the laptop user being associated with a person PC and a telephone variety of a cellphone-related to the computer person, the method comprising the stairs of setting up a PC information base available through the consumer laptop, prompting the PC user to enter a name request in the PC database, transmitting the call request from the PC information base to a cellphone switching machine; and routinely organising voice communications among the agent and the PC user by means of the phone switching device in reaction to the call request.
The approach in which the step of transmitting the call request contains the step of transmitting the call from the PC records base over the Internet. Transmitting the call request from the computer statistics base over the Internet further contains the steps of pocketing the call request, and transmitting it by way of e-mail. Establishing a PC records base on hand via the laptop consumer similarly establishes a Web web page and in which the step of prompting the computer user to go into a call request within the PC database similarly contains the step of showing a “name me” button whilst the laptop person accesses the Web web page.
The phone switching system consists of a phone PC automatically dialing the cell phone number of the phone related to the computer person receiving the call request at a phone pic associated with the agent, and dialing the phone range by the telephone-computer primarily based on the call request. The approach, in addition, comprising the steps of detecting when the laptop consumer solutions the PC cell phone; and connecting the agent to the answered computer cell phone. The mechanically dialing telephone number of the telephone associated with the laptop person contains the steps of sending a dial request command from a smartphone laptop to an automated call distributor related to the agent in response to the call request obtained from the computer records base.
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The steps of receiving the decision request contain the step of prompting the PC consumer to enter the phone number of the telephone related to the computer person. Establishing a computer statistics base on hand by way of the laptop consumer, in addition, establishes a Web page and wherein the step of prompting the laptop user to go into a call request in the laptop database similarly accommodates the step of showing a “name me” button whilst the computer user accesses the Web page.
The use of computers is in high call for nowadays, what with the surge of technology and the popularity of something associated with the internet and computers. Almost anybody you ask probably has a laptop at home; however, with the trend shifting towards portability and mobility, the call for some other type of computer has additionally increased over the latest years – the pocket book laptop.
Laptop computers, additionally called laptops, notebook computers, or notebooks, are small, compact, mobile computers that weigh between to eighteen kilos relying on the scale, the materials used in fabrication, and different factors. Laptops run on an unmarried battery or from an externally connected adapter. Most notebook battery packs can be used for some hours before having to recharge. The external AC/DC adapter may be used to feed the battery even as presenting strength to the PC itself.
Notebook computers are a really lightweight private PC. This form of computers commonly weighs in beneath six kilos and is built to be small sufficient to match easily in a generally sized briefcase. Apart from the dimensions, weight, and portability, any other major distinction among the personal PC and pocket book laptop is the display. All notebook computers use a big range of technologies and strategies to supply display screens that are not bulky and very light-weight.